How do you make sure things actually get done when there’s so many factors involved?
How do you keep your team members from dropping the ball, when you need everyone involved to do what needs to be done?
Make Checklists
Peter Bregman in the Harvard Business Review, says that the answer is simple: make checklists.
Referencing The Checklist Manifesto by Atul Gawande, he argues, “The more expert we are in something, the more we take things for granted, and, as a result, miss the obvious.”
If you want your team to stay on track, make sure everything is written down. Then, once something is finished, check it off the list.
For more, please read The Secret to Ensuring Follow-Through on HBR.org.